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02 4777 8000

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Afrikaans Afrikaans Shqip Shqip አማርኛ አማርኛ العربية العربية Հայերեն Հայերեն Azərbaycan dili Azərbaycan dili Euskara Euskara Беларуская мова Беларуская мова বাংলা বাংলা Bosanski Bosanski Български Български Català Català Cebuano Cebuano Chichewa Chichewa 简体中文 简体中文 繁體中文 繁體中文 Corsu Corsu Hrvatski Hrvatski Čeština‎ Čeština‎ Dansk Dansk Nederlands Nederlands English English Esperanto Esperanto Eesti Eesti Filipino Filipino Suomi Suomi Français Français Frysk Frysk Galego Galego ქართული ქართული Deutsch Deutsch Ελληνικά Ελληνικά ગુજરાતી ગુજરાતી Kreyol ayisyen Kreyol ayisyen Harshen Hausa Harshen Hausa Ōlelo Hawaiʻi Ōlelo Hawaiʻi עִבְרִית עִבְרִית हिन्दी हिन्दी Hmong Hmong Magyar Magyar Íslenska Íslenska Igbo Igbo Bahasa Indonesia Bahasa Indonesia Gaeilge Gaeilge Italiano Italiano 日本語 日本語 Basa Jawa Basa Jawa ಕನ್ನಡ ಕನ್ನಡ Қазақ тілі Қазақ тілі ភាសាខ្មែរ ភាសាខ្មែរ 한국어 한국어 كوردی‎ كوردی‎ Кыргызча Кыргызча ພາສາລາວ ພາສາລາວ Latin Latin Latviešu valoda Latviešu valoda Lietuvių kalba Lietuvių kalba Lëtzebuergesch Lëtzebuergesch Македонски јазик Македонски јазик Malagasy Malagasy Bahasa Melayu Bahasa Melayu മലയാളം മലയാളം Maltese Maltese Te Reo Māori Te Reo Māori मराठी मराठी Монгол Монгол ဗမာစာ ဗမာစာ नेपाली नेपाली Norsk bokmål Norsk bokmål پښتو پښتو فارسی فارسی Polski Polski Português Português ਪੰਜਾਬੀ ਪੰਜਾਬੀ Română Română Русский Русский Samoan Samoan Gàidhlig Gàidhlig Српски језик Српски језик Sesotho Sesotho Shona Shona سنڌي سنڌي සිංහල සිංහල Slovenčina Slovenčina Slovenščina Slovenščina Afsoomaali Afsoomaali Español Español Basa Sunda Basa Sunda Kiswahili Kiswahili Svenska Svenska Тоҷикӣ Тоҷикӣ தமிழ் தமிழ் తెలుగు తెలుగు ไทย ไทย Türkçe Türkçe Українська Українська اردو اردو O‘zbekcha O‘zbekcha Tiếng Việt Tiếng Việt Cymraeg Cymraeg isiXhosa isiXhosa יידיש יידיש Yorùbá Yorùbá Zulu Zulu

News

We want your feedback

We want your feedback

We love getting feedback about what works for you, as well as things you think we could improve upon. Feedback helps us improve our service and build on our strengths.

Policy update

We are pleased to let you know that our updated and integrated Complaints and Feedback Policy is now available to read. The policy details our complaints process which is shown in the diagram below.

Complaints and appeals

If you are not happy with the way we have delivered a service or don’t agree with a decision we have made, you can make a complaint or lodge an appeal to have it reviewed. Complaints and appeals are an opportunity for us to improve and are always taken seriously.

Positive feedback

At Link Wentworth we also welcome positive feedback. If someone has delivered a service you are happy with, please let us know. Our staff strive to deliver high quality customer service and appreciate and value receiving positive feedback, knowing they have made a difference. We always share the feedback with them and our senior management.

If you have any questions, please call 9412 5111 (Chatswood Hub) or 4777 8000 (Penrith Hub) or email [email protected].

This article originally appeared in the March 2022 edition of Link Wentworth’s resident newsletter.

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